1 Topic by Gc

  • Gc
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Hello

I have a Huawei P10 lite with android 8 that is overheating e overheat so much that e power down.
This situation only happens during the recording of a call.

I already :
    Update the software to version 11.7 of the Boldbeast software
    Factory reset and reinstall everything
With out any success.

The configurations that i have that where working before the android update are :
   - Record Mode: 1
   - Tune Audio Effect: No
   - Tune Audio Route: Group3

Is anyone else having this problem?

2 Reply by boldbeast

  • boldbeast
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I'm afraid a recorder can't make your phone overheat. During recording the recorder just doing "read data from the audio stream - save data to the file" repeatedly, it does nothing else. If you use MP3 format the recorder also does data compressing.

Even if a Galaxy Note2 records MP3 files smoothly, the 5 years old phone is never "overheat". Current popular phones like Huawei P10 Lite are far more powerful than Galaxy Note2, recording audio is a small case for them, it's impossible to make the phone overheat.

Other Huawei P10 Lite users don't have the "overheat, sometimes automatically power off" problem. I suggest you check other apps in your phone that are related to call processing, call blocking, call managing etc, maybe one of them is running in a "endless loop" state that made the problem.

3 Reply by Gc

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Thank you for the feedback :) i will do that.