1 Topic by benito (edited by benito 2017-04-25 15:41:46)

  • benito
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Recently i updated my phone to nougat, emui 5 and now app closes randomly where is in background. I tried all the solutions of troubleshotting and no One works

I think the problem is that in this versión notification icon now can be closed like normal notification, for example, when use clean all button.

Waiting your reply

2 Reply by boldbeast

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It seems there is a Clear app (or named something similar) inside the phone, please add Boldbeast Recorder into the white list of the Clear app, then it will no longer kill Boldbeast Recorder, therefore the problem will disappear.

3 Reply by benito (edited by benito 2017-04-27 14:02:55)

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boldbeast wrote:

It seems there is a Clear app (or named something similar) inside the phone, please add Boldbeast Recorder into the white list of the Clear app, then it will no longer kill Boldbeast Recorder, therefore the problem will disappear.

Yes, i excluded boldbeast from optimize battery list but problem persists.

With clean all button i mean clean notifications button of app list, from the os. Sorry for mindunderstanding.