I have a Galaxy Note 10+ and the call record works fine for me.
I use the Google Play version. O bought the Pro Version on google play.
I was reading the Q&A and see the information that website verison show the incoming number.
Can I use the website version with my License Pro by Google Play ? How do I do it ?
Yes, you can.
No matter you bought the license from Google Play or from our website, the license will always be recognized by the app, no matter you installed the app from Google Play or from our website.
Please install Boldbeast Recorder from https://www.boldbeast.com/android/call_recorder.html directly to overwrite the version in your phone, at once the telephone number and contact name problem will disappear.
Why? Please see [007] in this page http://www.boldbeast.com/android/call_r … oting.html to know the reason.
Don't uninstall the app then reinstall it. Instead please install and overwrite it directly, so that all your settings and recordings will remain unchanged.