1

I have acted in terms of the instructions in the app namely tapped Call Settings, manually record calls, enabled Boldbeast Recorder accessibility service and tapped "Set default Settings" The calls appear to be recorded but there is absolute silence on both sides.
The phone is operative in South Africa and I wonder if it needs to be rooted to function properly. I must mention that I have no idea how to root a phone and enquire whether anyone has had a similar problem and could help with some advice? Kind regards, Doug.

2

Please update Boldbeast Recorder to V13.3 and test it. Confirm you have enabled the accessibility service, and you tapped "Set default Settings".

If it works well, that's OK. If your voice is good but the voice of your friend is weak or silent in recordings, you should root the phone then Boldbeast Recorder can fix it. Without root there is no solution on the whole market unfortunately.