Installed on a Samsug S9 SM-G960F, since a few months the time of the calls are not correct and i don't see any phonenumbers or contactpersons, all calls are stated as Unknown, I saw the answer on the troubleshooting site (for displaying the phone numbers) but do i have to remove the app and install the one of the website of Boldbeast? in March this year I've bought the Pro licence,
1 2019-09-05 10:28:21 (edited by Pershing 2019-09-05 11:02:29)
Please install Boldbeast Recorder from https://www.boldbeast.com/android/call_recorder.html directly to overwrite the version in your phone, at once the telephone number and contact name problem will disappear.
Why? Please see [007] in this page http://www.boldbeast.com/android/call_r … oting.html to know the reason.
Don't uninstall the app then reinstall it. Instead please install and overwrite it directly, so that all your settings and recordings will remain unchanged.