1 Topic by leeknows

  • leeknows
  • Member
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Any way to retrieve password and or create new one

2 Reply by boldbeast

  • boldbeast
  • Administrator
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If you forgot the password so you can't enter the app, please:
- open the built-in "Settings > Apps" screen.
- in the app list click Boldbeast Recorder, then click the "Clear Data" button.
On some phones the Clear Data item may be renamed to "Settings > Apps & notifications > Boldbeast Recorder > Storage > Clear Storage".

Now the password is reset, please
- open Boldbeast Recorder.
- open the Call List screen, click the Menu key, click "Rebuild List" to display recorded calls.
- open the Memo List screen, click the Menu key, click "Rebuild List" to display recorded memos.
- if you have bought a license please open the "About" screen, click the Restore button, the app will become the pro version at once.



IMPORTANT NOTE
===========

* If your phone is running Android 10 or an older version
  - By default your recordings were saved in the "/sdcard/com.boldbeast.recorder/rec" folder. Doing "Clear Data" above will not affect your recordings. Your recordings are safe.
  - If you set Boldbeast saving recordings in another folder, doing "Clear Data" above may or may not affect your recordings, depending on the folder you chosen. Before doing "Clear Data", maybe you should backup your recordings at first. For example you can connect the phone to your computer with an USB cable, copy the recordings to your computer. Or use a powerful third-party file manager to copy the recordings to another safe place in the phone.

* If your phone is running Android 11 or a newer version
  - By default your recordings were saved in the "/sdcard/Android/data/com.boldbeast.recorder/files" folder. Doing "Clear Data" above will delete the folder and all your recordings in it. Before doing "Clear Data", you should backup your recordings at first.
  - If you set Boldbeast saving recordings in another folder, doing "Clear Data" above may or may not affect your recordings, depending on the folder you chosen. Before doing "Clear Data", maybe you should backup your recordings at first.