1 Topic by ajitbhatane (edited by ajitbhatane 2018-05-14 15:13:26)

  • ajitbhatane
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hi,  i am using lenovoo k8 note , after updating to oreo my boldbeast does not record voice of front person why? please give me solution. i have tried reset default settings but not working. i am using pro versition

2 Reply by boldbeast

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Lenovo changed something in Android 8.0.
We'll investigate it.

3 Reply by sivaraj

  • sivaraj
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Hi team,
I'm using Lenovo Note. I have successfully transferred my account to this phone and started using my boldbeast app. But now I'm facing issue like not able to hear the other person audio. I hear only my voice. I did all changes shown in settings still not sure.
Kindly help me to sort this out and use without any issues.


Let me know if you required any further update.
Regards,
Sivaraj

4 Reply by boldbeast

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We are still investigating it, so far we have not found the reason.


Update 1
=======
Please
- update Boldbeast Recorder to V11.4.
- click "Set Default Settings" in Boldbeast Recorder.
Now Lenovo K8 Note Android 8.0 and 7.0 all work great, recorded calls are loud and clear in two sides.


Update 2
=======
Lenovo K8 Note Android 8.0 has this problem - when you call your friend (outgoing call) the recorder can't get the telephone number, because there is a bug in the ROM that made the problem. No matter what recorder you are using in the market the problem will always be there, confirmed by many Lenovo K8 Note Android 8.0.0 users. You have to wait Lenovo to fix it in future ROM updates. When your friend call you (incoming call) it doesn't have this problem. Android 7.0 doesn't have this problem.