Huawei Mate 10 call recorder (Page 2 of 3)

been reading and doing whats been told in this thread..
Settings > Apps > HiVoice - dont work

I wonder
The Huawei Mate 10 pro is loading in the background, not showing those apps, to make it faster for the user..
Could this be a part of this problem ?
After changes recommended in this thread I always try a restart.. check the settings and the recorder..
Dont work..

Annoying as I paid pretty much for the full version

There are three different Mate 10 devices. Mate 10, Mate 10 Pro, Mate 10 Lite. For my Mate 10 ALP-L09 Region 432, latest firmware is .125 ATM. I'll wait for 01/2018 update. Right now, I get the "other recorder installed" message, although Google Assistant and HiVoice is set to off. The app itself can't be disabled.

Removed BoldBeast setting unchanged. Install All call recorder lite. Record perfectly without any problem. Settings unchanged.. Fw ver of phone 128

Just for your information

Thanks for the quick response...

We have just released the new version of Boldbeast Recorder V10.8. Please
- update the app in your phone to V10.8.
- click "Set Default Settings" in Boldbeast Recorder.
Then it works.

Google Play may need time to publish it, if at this moment the new version is not available in your area please download it from our web site: https://www.boldbeast.com/android/call_recorder.html

Sure, we will. Thanks.

I'm having some recording issue with my Mate 10 Pro. I tried every recommended recording settings, but incoming calls are only recorded if I turning on "Tune Audio Effect" option, and incoming calls are recorded only, if the screen is not locked. When I get an incoming call and screen is locked, the recording indicator isn't there, and incoming call does not recorded at all. Does anyone have the same issue?

My settings and versions:

Huawei Mate 10 Pro Build: 8.0.0.131
Boldbeast version: 10.9 GP PRO
Auto Record Call = All
Record Mode = Mode1
Tune Audio Effect = On
Tune Audio Route = Group3
Ask Before Save = On

Every other settings are default.

Thanks!

"App Settings > Standby Indicator" was already switched on.
There's no "Settings > Phone Manager > Protected Apps" screen, and "Settings > Power Saving > Protected Apps" screen is also not available on this phone, but I put Boldbeast to "Settings > Apps > Advanced > Ignore Optimizations" list.

Unfortunately, the result is the same. Incoming calls are not recorded if screen is locked.
Any other idea?
Thanks!

For me the reason for buying your software was to get full quality on the speech from the other side, something all other apps I tried so far failed with. Yours worked until 24/12 then something happened and now it is as bad as the others (weak nearend and super weak farend). Possibly there was a firmware update from Huawei that got installed at the time. I have tried remove and reinstall B without success. I think I used mode 1, now I tried 1, 5 and both seems to rec from mic instead of in software directly. What now? EMUI: 9.0.0.161, B: 11.8GP pro version.

I have the Mate 10 Pro. It did not need to be rooted but worked non-rooted as mentioned above (as for many others, in difference from non Profit version). Do you mean that you can't fix this in your next release and I instead need to root my phone? In such case I demand my money back! I can not root my phone for legal reasons. I hope it is fixable!

If i root, can you please advise how to set so that both sides can be recorded clearly?