1 Topic by zxz1

  • zxz1
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This is odd. I've looked at all the posts on this forum but nothing seems to cover this.

I installed BB onto my Moto G GenI and it recorded without a problem. After a factory reset I cannot even get the record button to show. When checking 'running apps' BB is not there. I have restarted my phone and re-installed BB without any difference.

I can record my voice pressing the mic icon from the app so the app must be working but not showing as a running app.

Anyone any idea what's going on?

Model XT1039
Android 5.1
Build No. LPBS23.13-17.6-1

2 Reply by boldbeast

  • boldbeast
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1. Don't revoke permissions needed by Boldbeast Recorder to work normally.

2. If you "Force Stop" Boldbeast in the built-in "Settings > Apps" screen, this tells Android that "I don't want Boldbeast to run", thereafter Android will no longer allow Boldbeast running, all your calls will no longer be recorded. Next time when you manually open Boldbeast Android knows you want it to run again, thereafter Android will allow Boldbeast running, all your calls will be recorded again. For this reason please don't "Force Stop" Boldbeast.

3. Some apps are very powerful that can prevent other apps working, such as XX Greenify, XX App Manager, XX Task Manager, XX Battery Optimizer, XX Privacy Guard, XX Clean Master etc, don't allow them block Boldbeast Recorder doing it's job.

4. Click the "Settings > Set Default Settings" item in Boldbeast Recorder if needed.

5. Confirm you have enabled the "Settings > Call Settings > Manually Record Calls > Button In Call" option in Boldbeast Recorder.