Some users said "Incoming calls are recorded very well, but outgoing calls sometimes are recorded only my voice (the caller's voice is very weak)".
The reason and the solution:
- On some phones if you start recording after the call is answered it works well, if you start recording before the call is answered it can only record your voice.
- If you manually record calls please click the in-call button to start recording after the call is answered.
- If you automatically record calls please set following settings in the recorder:
. Call Settings -> Incoming Calls -> Auto Detect Answered State: Yes
. Call Settings -> Incoming Calls -> Auto Detect Max Time (Seconds): 100
. Call Settings -> Incoming Calls -> Restart Recording Upon Answered: Yes
. Call Settings -> Outgoing Calls -> Auto Detect Answered State: Yes
. Call Settings -> Outgoing Calls -> Auto Detect Max Time (Seconds): 15 (no root) 100 (root)
. Call Settings -> Outgoing Calls -> Restart Recording Upon Answered: Yes
- For incoming calls, when you answer the call Android will notify the recorder, so the recorder knows "the call is answered".
- For outgoing calls, when the caller answers the call Android will NOT notify the recorder, so the recorder doesn't know if the call is answered. However if you root your phone the recorder can detect if the call is answered.
- If you don't root your phone please set "Call Settings -> Outgoing Calls -> Auto Detect Max Time (Seconds)" to 15. If the caller answers the call within 15 seconds it works well, if the caller answers the call after 15 seconds it records only your voice. You can change 15 to other number as your will.