Dear Sirs,
I have bought and installed advanced version from your website (not from Ovi store) - at the beginning it was working fine until yesterday when I have noticed that all phone call clips are missing (while in the same time Voice memo clips are there). Version is 3.40 - latest.
Possible causes:
1) - Boldbeast call recorder is installed on C:, place to save recorded clips was set to E:
- when I have installed call recorder --> there was no memory card in the phone --> I have purchased memory card 32 GB later and installed on the phone --> afterwards in the settings have switched clips to be saved on memory card F: --> when I noticed that phone call clips are missing (all of them), I switch back clips to be saved on E (mass memory), however clips are still missing. Have switched save option to "ask" --> after every conversation it ask whether to save the clip or not --> I confirm saving the clip and it's says it's done, however there are no phone call clips saved or at lest it doesn't find them etc...
2) - I have noticed phone call clips are missing few hours after having (and presumably recorded) one particularly long phone conversation - about 50 min or may be more...
I have uninstalled Boldbeast call recorder and then install it again (from you website) --> register it using the same activation key
but the problem remains - phone call clips are missing, while voice memo clips are recorded correctly.
Pls help!